Cloud-driven Transformation Digital Banking Strategy & Architecture, and Operate Models & Processes in Government Sector

Problem Statement - One of the largest UK-Government owned Baking organisation providing Universal Baking Services through integrated partnerships with Six other blue-chip High Street Banks. This organisation had contracted-out the Transformation of its legacy aging Baking Systems in order to Transform into a latest Digital Banking proposition that must be fully integrated with its Partner Banking Systems.

Unfortunately, the Transformation Programme had run into serious difficulties and was running significantly behind schedule. In fact, only 4% of the programme had been completed over
Eighteen (18) months and it was planned & contracted to be completed in Twenty-four (24) months. Our conclusion was that this programme required a comprehensive Recovery & Turnaround to meet the original objectives.

This Baking Organisation engaged us to perform a Recovery & Turnaround, develop & implement its ‘Digital Banking Transformation’ and Planning & Execution. We conducted a full review of the Client’s business requirements, people skills & capabilities, operating models & processes, applications, systems, infrastructure, networks, security, and data centre.

We performed a successful Recovery & Turnaround, identified opportunities for improvement, designed a programme of work to underpin the rollout & delivery, organisational structure, people skills & capabilities. We carefully conducted a comprehensive “Strategy Review & Audit” and made recommendations for improvements.

Our Specific responsibilities & activities, included (this is just a short summary):

  • Definition & execution of ‘Vision Strategy & Roadmap’, aligning technology with the client business needs.
  • Effectively performed a 360-degree strategic reviews, presenting recommendations at up to CxO level, and setup the agreed programme for successes e.g. People, Processes, Systems/Tools.
  • Developed Digital ICT Strategies e.g. Digital Banking, Cloud & Data Centre Transformation, Cyber Security Strategies.
  • Lead the discovery, definition of requirements, cloud-based architecture & design, systems integration and data centres.
  • Carried out comprehensive programme/portfolio reviews, Costs, governance/mgmt, and PMO processes, target design/setup.
  • Coordinated/managed Tier-1 Vendor/SI commercials/Pricing contractual deliverables with Fujitsu, Accenture, and ATOS
  • Managed Vendor Contractual delivery assurance to agreed Governance, Price & Milestones and managed scope-creeps.
  • Lead programme team of 200+ Fujitsu, Accenture & ATOS consulting staff, headed up with 6 programme reports.

Successfully Transformed Digital Banking Systems, Integration with Six (6) Partner Banks, and Transformed Data Centres and related Services.

Reduced the year-on-year OPEX Costs by 30%, and identified significant £16m+ cost saving through consolidation, rationalisation of people, operating models processes & systems.